hollywood casino poker promotions columbus

Bar service begins at 3pm Sunday through Thursday and at 2pm on Fridays and Saturdays. Patrons must be at least 21 years of age. More than 200 slot and video poker machines are located on the temperature-controlled patio. However, smoking is allowed on the 8,000-square-foot outdoor gaming patio. We will now drive a few more minutes to the next casino, or just go downtown where we don't have to deal with the disgusting ashtrays and ashes all over the slot machines.Smoking is not allowed inside Hollywood Casino Columbus. I wasn't even offered any type of free play for what I experienced along with my guest. I can't even go to that level of pure stupidity and ignorance. To tell me my photo could have been photo shopped. Do you even hear how ridiculous that is? The promotions staff was ignorant, arrogant, and a poor excuse for public service employees.

But I can't use it to get a free spin on your prize wheel bc I might be an imposter. I can use my phone to pay bills, pay at stores, do my banking, and on and on. Maybe you need to update your rules and get up to the times with technology. Especially in this time of Covid when I am trying to be safe. Just bc something is a supposed rule in writing, doesn't make it fair or just. Not a single person could understand the actual ignorant stupidity in your rule. We told everyone in line what the casino did and everyone could not believe how I was treated. Can you imagine my anger and disappointment not to mention how we were treated at the promotions booth. Then I had to go stand in the line all over again, and wait almost an hour to order food from the Deli. And btw, we were standing in a long line to get food, got out of line to go do my free spin. I will never go back, nor will the people I was with and I will make sure I tell as many people as I can about your crooked casino. And again, why? How did I get my player's card? With my license. I had no idea I needed the actual license. What good is a player's card, multiple forms of ID, contest entries, and obviously picture of my license in my phone, etc. Absolute disgust and joke of a casino and customer service. And bc I only had my license kept in my phone, I was not allowed to spin. Not like it was thousands of dollars or a new car.

Hollywood casino poker promotions columbus